Description

Alarm notification is the act of sending a message to a group of people when an alarm becomes active or clear. In Ignition, this functionality is enabled by having the Alarm Notification module installed which provides alarm pipelines and email notification.

Video recorded using: Ignition 8.3

Transcript

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[00:00] Once alarms are set up on tags, they can be configured to notify users when the tags go into an alarm state. To do this, an Alarm Notification Profile needs to be created. In this lesson, we'll learn how to create an Alarm Notification Profile that allows for email notifications. First, I'll need to go to the services section of the gateway webpage, find alarming and click Notification. From here, I can click Create Profile. Then I'll select Email Notification from the list of options and click Next. Let's give this profile a descriptive name. Within the email settings section, the initial SMTP settings can be a time saver if you use an existing email profile -- a connection to an SMTP server. Creating an email profile means you only need to configure email settings once, eliminating the need to repeat the setup in various locations throughout your gateway. You can establish an email profile by navigating to network, network settings, and email settings in your gateway and following the workflow.

[01:07] As you're configuring the Alarm Notification Profile, if you've already created an email profile, you won't need to re-enter your SMTP server information. Instead, you can just check this box under the email settings and then choose your existing email profile from the dropdown. If you haven't set up an email profile, that's fine. You can leave this box unchecked and use the rest of the settings below instead. I'll need to enter the host name of my SMTP server, so in my case, I'll enter localhost. Next, I'll need to specify the port that the SMTP service is running on, and I'll leave the default of 25. If my server were to require SSL or TLS, then I could use this checkbox to make the connection. I could also enter in my username and password, if any. The two-way settings allow users to respond to the emails that are sent to them and acknowledge alarms through the emails themselves. Here, the POP3 two-way settings give you the same functionality, but for POP3 servers.

[02:05] If I continue scrolling down, I can tie this notification profile to an audit profile, which allows for email and acknowledgement events to be stored with the associated audit system. The Advanced Properties offer several options, including the ability to specify a timeout for the SMTP server. They also allow you to enable debug mode, which outputs email session information to the wrapper log. Finally, you can enable the use of the STARTTLS command. If the server supports it, this will upgrade the connection to use SSL or TLS encryption. Since I'm finished with my selections, I'll click Create Alarm Notification Profile, and now I have an email notification profile that's ready to use.

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